The Complete Guide What Is a Recruitment Agency? The Complete Guide A recruitment agency is a business that connects employers with candidates, taking a fee from the employer when a successful hire is made. That is the simple version. The real picture is more nuanced: there are different types of agency, different fee models, different ways the percentage is calculated, and some practices within the industry that employers and candidates both need to know about before they engage with anyone. This guide covers all of it. £43bn UK recruitment industry turnover in 2025REC, 2025 60% Of senior roles filled via […]

Choosing the wrong recruitment agency can create problems well beyond a delayed hire. It can drain time, weaken the shortlist, and leave you restarting the process weeks later with less confidence and more pressure than you had at the start. That risk is even higher in eCommerce, where roles that look straightforward on paper are often far more nuanced in practice. A Head of eCommerce, CRM Manager, Trading Lead, Product Manager, Paid Media Manager, or Adobe Commerce Developer may all sit under broad digital or commercial labels, but each role demands a very different skill set and level of experience. […]